resource links | usability sig
Jacqueline Antalik | Scott Baldwin | Pravesh Dookun | Kirsten Hall | Chris Radcliffe | Yasaman Whiting | Karyn Zuidinga
With a strong background in the fundamentals of human computer interaction, interface and interaction design, Jacqueline brings a wealth of skills and experience to her position as an interaction design and usability specialist with TELUS web solutions.
She has worked a wide range of Web sites and Web applications for a variety of clients including BC Hydro, ICBC, WCB, BBDO Canada, the BC Government as well as a number of TELUS projects.
Prior to entering the human factors field Jacqueline worked in the field of workplace training and support as an instructional designer.
Jacqueline is a member of SIGCHI and the Usability Professional Association.
Scott Baldwin is Manager, Web Services at North Shore Credit Union (NSCU). An advocate of web standards, accessibility and usability he helped create and launch NSCU.com -- Canada's first financial website fully accessible to users with disabilities.
Prior to his role at NSCU Scott worked as an instructor at the Vancouver Film School (Interactive Media); Product Manager, Design at Inovera Solutions (a Credit Union e-commerce joint venture) and Citizens Bank of Canada; and Project Leader at Blue Zone Entertainment. He also ran his own freelance consultancy -- Benry Design.
I am currently working as the Webmaster for the Vancouver International Airport Authority for the past 3 years. As a technical team lead, I have also had the opportunity to build web applications and more recently been involved in project management for the Internet, Intranet and Extranet at YVR, providing enhancements to the customer's online experience. Prior to working at YVR, I worked for Stockhouse Financial Services as a web developer.
Away from my main job, I devote time to working on software and web projects with a company I co-founded -- bSmart Solutions Inc. This year I am also devoting whatever time I have left on a new internet venture starting in the summer 2004.
My educational background includes a Bachelor of Arts in French (University of Manitoba), a diploma in Japanese Business (Kawai-juku International, Tokyo) and an Applied Information Technology diploma from the Institute of Information Technology (ITI 2000). I have over 8 years of experience in database-driven web development, web marketing and communication.
I am also involved in helping with charity events for the less fortunate through soup kitchens at the Drop-in Living Room Center, and toy drives for the needy children of Vancouver.
You can catch me, along with my crew, on the Spanish Banks whipping up a BBQ and enjoying a friendly game of volleyball.
Over the past five years, Kirsten has lead and executed the usability strategy, research, and design of everything from websites, complex registration/reservation systems, interactive applications, right through to online advertisements.
As a Usability Analyst at Fjord Interactive Marketing + Technology, Kirsten serves as the customer voice in the development/production process by consistently communicating and architecting research and design solutions that align with user, business and brand goals.
Kirsten is a usability advocate in the Web community, speaking on topics in Web usability, strategy, development and management at the Simon Fraser University (SFU) Masters of Publishing program. Kirsten has a Bachelor of Applied Sciences degree in Communications from SFU and is an active member of the Usability Professional's Association and the Vancouver User Experience Group.
As a business analyst and lead information architect at Habañero, Chris is responsible for defining the vision, strategy and objectives behind a web initiative, gathering requirements and creating all elements of the information design. As a usability practitioner, he ensures that Web solutions are easy to use and result in a positive user experience.
Over the years, Chris has contributed to the success of many types of business solutions, including e-commerce websites, intranets and portals, and content management systems. In addition, he has recently helped launch a new service offering called Web Auditing that takes a holistic view towards web evaluations, incorporating many of Habañero's usability tools and measurement techniques.
Chris holds a Bachelor's of Commerce (Hons.) degree from Queen's University and is an active member of both the Vancouver User Experience Group and Information Architecture community in Vancouver, BC.
Yasaman Whiting is a founding partner and president of ISCAPE Internet Consulting. She has provided analysis, strategy and project management services in technology and business to both the private and public sectors for over a decade. Expert at piloting complex and multi-phased projects, Yasaman's client-focused approach has benefited companies varying from start-ups to large institutions. She is recognized for her ability to successfully guide clients and multi-disciplinary project teams as they develop compelling user experiences and strategies that meet user goals and business objectives. She is a graduate of Simon Fraser University.
Karyn is an information architect/interaction designer at Creo where she manages the online customer relationships for the Creo portals: www.creo.com and http://eCentral.creo.com. She is also the principal of her information architecture consulting company, Focal Point Interactive, formed in 2002.
Besides her contributions to the effective delivery of online services and support at Creo, Karyn's expertise has been used by a diverse range of clients including VanCity, London Drugs, BC Hydro, and the Legal Services Society of BC.
In 2002 Karyn completed her Master in Publishing (SFU) with her thesis project on Information Architecture.